FAQ

General

1. What is the age range for Tanza?

Tanza is suitable for all ages, from children to adults. However, some experiences may have specific age restrictions or recommendations.

2. What are the working hours?

Tanza is open daily from 10 AM to 10 PM.

3. Where is Tanza located?

Tanza is located in El Wahat Rd, First 6th of October, Giza, Egypt.. Check our “Contact Us” page for detailed location and directions.

4. Are pets allowed at Tanza?

No, pets are not allowed at Tanza.

Tickets and Admissions

1. How do I purchase tickets for Tanza?

You can purchase tickets online through our website, or at the door on the day of your visit.

2. What are the ticket prices for Tanza?

Ticket prices vary depending on the experience/experiences purchased. Please check our booking tab for the most up-to-date pricing information.

3. Can I cancel or change my ticket?

Please note that all sales are final, and no refunds or exchanges are available.

 

Other Information

1. Can I take photos or videos at Tanza?

Yes, we encourage you to take photos and videos to capture your memories! However, please note that no professional equipment is allowed. Please be respectful of other guests and avoid using flash or disrupting others.

2. Are there any special events at Tanza?

Yes, we often host special events throughout the year. Check the News tab, Upcoming Events tab or social media channels for updates.

3. How do I get in touch with Tanza staff?

You can contact us by phone at 17010 or through our Contact Us tab.

Important Notes

  • Please be aware that some experiences may be closed due to technical issues or maintenance.
  • Please follow all safety guidelines and instructions provided by our staff.
  • We reserve the right to deny admission to any guest who does not comply with our rules and regulations.
We hope this helps! If you have any further questions or concerns, please don’t hesitate to reach out to us.